Whether you have just purchased your first practice or are a seasoned dental practice owner, you know that your success is dependent on the professionalism of your employees. Your employees are on the front line of your business every day. Not only are they expected to work with patients, they must work well with each other and let you know if any issues arise. But what should you do if you are confronted with a problem? Well, if you have an employee handbook, then you have a great resource at your fingertips.
The DNA Of Your Dental Practice’s Employee Handbook
There are many reasons to have an employee handbook. An employee handbook is a central location for your dental practice’s rules, regulations and benefits. So what exactly should you include in yours?
- Your practice’s mission statement
- Job descriptions for employees
- Scheduling – the hours required for each job and your policy on tardiness
- Benefits and eligibility
- Vacation and sick time benefits
- Performance evaluations
- Technology and the use of the Internet and cell phones in the office
- Patient relations policies
- Safety procedures
- Anti-harassment and discrimination policies
An Employee Handbook Is Essential To Your Dental Practice
The employee handbook is an essential line of communication between you and your employees as it defines your expectations. If you have an employee handbook you should review it annually and update it for any changes. The handbook should be given to your employees along with an acknowledgement form that states they have read it and agree to abide by your rules and regulations. Finally, be sure to include the acknowledgement form in their employment file.
Keep your office running smoothly and avoid potential problems. When you develop your own employee handbook, you define how you want your office to run.
Contact Our Dental Practice Professionals
Need more information about how an employee handbook can work for your dental practice? Contact Rea & Associates. Our team of bright dental CPAs can help you plan your employee handbook and help ensure you’ve got all of the right components.
By Alan Hill, CPA (Mentor office)